"Hi, just thought I'd share my progress with you.
I've been using Lucy Bee since you launched the revamped skincare and it's had an amazing effect.
I've especially noticed a significant difference since using the Cleansing Balm so THANK YOU for recommending it to me whilst your other cleanser is out of stock, my skin has never felt so good and it has such a positive impact on my mental health.
I also use the tonic, it's been incredible at helping my skin heal from the acne scarring and the moisturiser is very soothing.
I can't wait to see what products you have lined up for the future"
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