Delivery Overview - DPD tracked
FREE delivery on orders over £30, to most mainland UK addresses.
The exception to this is N.Ireland, Scottish Islands and Highlands, Channel Islands, Isle of Man and the Isle of Scilly. Delivery charges to these addresses can be found here.
When it comes to getting your order to you and the shipping fee, we always aim to be completely fair which is why we pay either all or part of the fee that DPD make to us for a delivery.
Please note: Where a discount code has been used, delivery fees are applicable if the final order total falls below the thresholds below.
DPD will make one attempt at delivery before taking your order to one of their pick up points for you to collect from there. Therefore, it's important to keep an eye on their delivery updates and if you're not going to be in please contact DPD through the tracking to let them know if they can leave your order in a safe place or with a neighbour. Thank you.
Detailed Shipping Information
PLEASE NOTE: DPD do not deliver to PO Box addresses.
|Order Value||Delivery Cost|
FREE 1-3 business day delivery
|£15 to £24.99 ex VAT||
£4.50. 1-3 business day delivery
|£14.99 and under ex VAT||
£6.50. 1-3 business day delivery
Orders after 12pm (midday) are generally processed the next working day, however at certain times when we are particularly busy, we may take longer to process orders so please bear with us.
Contact Us (We’re available during office hours Monday to Friday 9am – 5pm GMT).
We reserve the right to retain your payment to cover costs incurred by Lucy Bee, when the courier returns a parcel to us. The courier charges us for both deliveries (out and back again) plus a handling fee and this is upwards of £17.50 depending on the delivery address.
Unfortunately, we're unable to ship to Armed Forces post codes.