I found the texture of the cleansing cream very pleasant. It worked extremely well and had a cooling quality to it. There was also a fresh scent.
Thank you for leaving a 5* review, Tania. It is fantastic to hear how much you enjoyed using the skincare samples! Like you say, the cleansing cream has a fresh scent - it's so nice to use skincare that does not have a synthetic fragrance. Our skincare is hydrating and nourishing, we are so pleased you liked it! Thank you, Rian
I received Organic Cleansing Cream and Face Cream Samples and I was surprised in how good my skin is feels and how healthy is looking.
Hi Andrea, thank you very much for sharing your wonderful feedback. We are thrilled to hear how much you enjoyed using our skincare samples, and that you have already noticed positive changes with your skin. Thank you for the 5* review, Rian
I’m so in love with this range it’s well worth the money you only need a tiny amount it goes along way! Definitely recommend everyone should own the skincare range.
Thank you Rachel, it is wonderful to know how much you enjoy using Lucy Bee. Thank you for your support, feedback like this is amazing to hear. Thank you, Rian
Tried just a sample. I can feel that the cream is very moisturising on my face but I was not so keen on the feel of it when I touched my skin afterwards and I don't like the smell very much so for this reason I would only ever use it as a night cream.
Hi Tamsin, thank you for your feedback. We haven’t added any fragrance to our Face Cream so that those with sensitive skin can also enjoy its benefits and, as you’ve mentioned, you may smell the natural aroma of the ingredients because we haven’t deodorised it. As with so many things, smell is such a personal thing and we are sorry to hear that this isn’t for you. I'm glad you was able to use the samples to test this out. Many thanks for your review, Rian
Thank you for the samples. My skin felt very soft. I am just about to order both products from you and the new body cream. Will let you know how I get on.
Thank you very much, Denise. It is wonderful to hear that you enjoyed using our samples, and that you have gone on to purchase the full size cleanser and face cream. I look forward to hearing your feedback on the body cream! Thank you for your support, Rian
Tried the cleanser and face cream with high hopes but although nice textures and creams went on easily I was disappointed that although unscented there was a distinct smell which I found off putting.
Hi, thank you for your feedback. It is great to hear that you enjoyed the texture of our cleansing cream and face cream, and that you found these easy to apply. We are sorry you feel the products have a bit of an odd odour. We have not added any fragrance to the products however, you will still get a hint of the natural aroma from the ingredients used because we haven't deodorised the,. Thank you again for your feedback, Rian
I have been using the cleanser and moisturiser for 3 days now morning and night and using your muslin cloth to remove it. I don’t feel like it removes my make up properly and as it says to avoid eyes I’m having to use a separate face wipe to remove eye make up properly. I have broken out in spots on my chin since using it and feel like my skin is just as oily if not more so. Do you recommend this routine for oily acne prone skin? However, I also have a lot of redness across my cheeks and do feel as though that has lessened since starting this routine but as mentioned my skin is still very oily to touch.
Hi Donna, thank you very much for your feedback. Sorry to hear that you feel your makeup is not being fully removed. I'd like to please suggest that you try double cleansing in the evening, as this will ensure your makeup is removed. You can wipe the cleansing cream over your eyes, but please ensure you do not get the product into your eyes. Gently wipe away the product with your muslin cloth from the eye area, I hope this is helpful. Also, we are sorry to hear that you feel you have broked out since trying these products. When using new skincare products you may find your skin has a temporary reaction. This is called skin purging. All skin is different, and it can take skin around 6-8 weeks to get used to new products. I have linked a blog below on skin purging, which you may find useful. And a video of Lucy removing her makeup which may be helpful. Thank you for your feedback, I hope you enjoy the skincare if you continue to try them. Rian
I don’t normally leave reviews but wow! Having used the sample of both the cleanser and moisturiser I noticed a difference in my skin straight away. So much so that my husband ordered the full size products for my birthday and I’ve been using them daily and I’m so pleased with my skin. The cleanser removes makeup and mascara so easily. Would recommend 100% can’t wait to try out some of the other products too.
Thank you for taking the time to share your fabulous feedback, Vicki! It is wonderful to hear how much you enjoyed the skincare samples, and that you went on to purchase the full size! It is fantastic to know that you have seen positive changes with your skin. I agree, the cleansing cream is so good at removing makeup, leaving the skin clean and hydrated. The Brilliant Balm is a wonderful addition, it can be used as a pre cleanse, or as a mask. Thank you again for sharing your review, and for your support. Rian
The face cream is beautifully packaged but sadly it was awful on my face.The product had quite a weird smell when I broke the seal.I felt like my face was in a vice although I did manage to keep it on for a while I had to remove it as my skin was just so dry and tight.
This may be good for others but sadly not for me.
Hi Kim, we’re really sorry to hear that there’s an ingredient in the face cream that isn’t suiting your skin. Though these have been dermatologically approved for sensitive skin, we appreciate that we’re all different and we would always recommend to discontinue using them if you have any irritation. The ingredients can be found here https://lucybee.com/pages/cleansing-cream-and-face-cream-samples-all-you-need-to-know for your reference and I hope that you’re able to identify which isn’t suitable for you. In regard to the smell that you mention, our face cream is fragrance free as so many people are unable to use products with fragrances, but we haven’t deodorised it so it’s the natural aroma of the ingredients that can come through. Once again, we’re really sorry that our face cream is not for you. Rian